Cookies policy

Through its Cookies Policy, from SMART LIVE EVENTS, SL (hereinafter, " Smart Live "), we want to explain clearly and easily the operation of the cookies we use on the ticket-festival.com website .

What are cookies?

Cookies are files sent to a browser through a web server to record the user's activities on a specific website.

The first purpose of cookies is to provide the user with faster access to the selected services. In addition, cookies personalize the services offered by a website, facilitating and offering each user information that is of interest to them or that may be of interest to them, based on their use of the services.

The websites can use cookies to personalize and facilitate the user's navigation to the maximum. The cookies are associated only with an anonymous user and his computer and do not provide references that allow to deduce personal data of the user. The user can configure their browser to notify and reject the installation of cookies sent by a website, without affecting the user's ability to access the contents of said website. However, we note that, in any case, the performance of the website may decrease.

Likewise, a website will be able to know all the services requested by users, so that they can provide or offer information appropriate to the tastes and preferences of each user.

What types of cookies are there?

Depending on the entity that manages the computer or domain from which the cookies are sent and treat the data obtained, we can distinguish:

§ Own: Are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

§ Third party: Are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that treats the data obtained through cookies.

The cookies, depending on their permanence , can be divided into:

§ Session Cookies : These are a type of cookies designed to collect and store data while the user accesses a website. They expire once the user leaves the website.

§ Persistent cookies : These are a type of cookies in which the data is stored in the terminal and can be accessed and processed for a period of time defined by the person responsible for the cookie, which can range from a few minutes to a few years.

Additionally, depending on your Objective , cookies can be classified as follows:

§ Performance Cookies : This type of cookie remembers your preferences for the tools found in the services, so you do not have to reconfigure the service each time you visit. As an example, this typology includes:

· Volume settings of video or sound players.

· The video transmission speeds that are compatible with your browser.

§ Geo-location cookies : These cookies are used to find out which country you are in when a service is requested. This cookie is completely anonymous and is only used to help guide the content to your location.

§ Registration cookies : Registration cookies are generated once the user has registered or subsequently opened their session, and they are used to identify the user in the services with the following objectives:

· Keep the user identified so that, if a service closes, the browser or computer and at another time or another day enters the service again, it will continue to be identified, facilitating its navigation without having to re-identify itself. This functionality can be suppressed if the user presses the "close session" functionality, so that this cookie is deleted and the next time it enters the service the user will have to log in to be identified.

· Check if the user is authorized to access certain services, for example, to participate in a contest.

§ Analytical Cookies: Each time a user visits a service, a tool from an external provider generates an analytical cookie on the user's computer. This cookie that is only generated during the visit, will serve in future visits to the services of the website to identify the visitor anonymously. The main objectives that are pursued are:

· Allow the anonymous identification of navigating users through the cookie (identifies browsers and devices, not people) and, therefore, the approximate accounting of the number of visitors and their trend over time.

· Identify anonymously the most visited content and, therefore, more attractive to users.

· Know if the user who is accessing is new or repeat visit.

· Important: Unless the user decides to register in a service of a website , the cookie will never be associated with any personal data that can identify you. These cookies will only be used for statistical purposes that help optimize the user experience on the website.

§ Cookies of behavioral advertising : This type of cookies allows to expand the information of the ads shown to each anonymous user in the services of the website . Among others, it is stored the duration or frequency of display of advertising positions, the interaction with them, or the browsing patterns and / or user compartments as they help to shape a profile of advertising interest. In this way, they allow to offer advertising related to the interests of the user.

§ Third-party advertising cookies: In addition to the advertising managed by the website in its services, the website offers its advertisers the option of serving ads through third parties ("AdServers"). In this way, these third parties can store cookies sent from the services of the website from the users' browsers, as well as access the data stored therein.

Cookies are not maintained for an indefinite period in your browser, so you may find cookies that expire at the end of your session or some that have a longer duration.

What cookies do we use on our website?

The cookies we use on our website are our own and third-party cookies . We identify each of them below:

Own cookies:

Name of cookies:

www.ticket-festival.com

Expiration:

These cookies expire with the session.

Purpose:

They allow the user to navigate through this website and use the different options or services that Smart Live offers through it, such as controlling traffic and data communication, identifying the session, registration, data of the shopping cart, data to distinguish the free services from the payment services, use security elements during navigation.

Third party cookies:

Smartsupp.com, s.r.o

Name of cookies

www.smartsupp.com: ssupp.vid; ssupp.chatid; ssupp.group; ssupp.opened; ssupp.barclicked; ssupp.message; ssupp.unreaded; ssupp.position

Expiration:

All the aforementioned expire with the logout in the chat minus "ssupp.vid", which expires after 6 months.

Purpose:

They allow the user to use the chat enabled on the website.

The terms of conservation of personal data will coincide with the expiration periods of the cookies in accordance with the above .

How to disable Cookies?

It is usually possible to stop accepting browser cookies, or stop accepting cookies from a particular service.

All modern browsers allow you to change the cookie settings. These settings are usually found in the "options" or "preferences" menu of your browser. Links for the management and blocking of cookies depending on the browser the user uses are included below:

§ Chrome , from http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

§ Internet Explorer: http://windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=ie-10.

§ Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

§ Safari : http://support.apple.com/kb/ph5042

Can changes to the Cookies Policy occur?

This Cookies Policy may be modified in accordance with legislative requirements, regulations, or in order to adapt this policy to the instructions issued by the Spanish Agency for Data Protection, therefore users are advised to visit it periodically.

When significant changes are made to this Cookies Policy, users will be informed either through this website or through email.